Privacy Policy
Effective Date: December 27, 2024
This Privacy Policy explains how BladeStack ("we," "us," or "our") collects, uses, and shares information when you visit our website at bladestack.ai or use our services. By using our website, you consent to the practices described here.
1. Information We Collect
Information You Provide
When you submit forms on our website, we collect the information you provide, including:
| Form | Data Collected |
|---|---|
| Early Access Signup | Name, email, company (optional) |
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Device Information: Browser type, operating system, device type
- Usage Information: Pages visited, time spent, click patterns, scroll depth
- Network Information: IP address, approximate location (country/region)
2. Analytics and Tracking Services
We use the following third-party services to analyze website usage and improve our services:
Google Analytics 4
We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services.
Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
For more information, see Google's Privacy Policy.
Microsoft Clarity
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.
Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3. Security Services
Cloudflare Turnstile
We use Cloudflare Turnstile to protect our forms from spam and abuse. Turnstile may collect information about your browser and device to verify you are a human visitor. This data is processed by Cloudflare in accordance with their Privacy Policy.
Sentry Error Monitoring
We use Sentry for error monitoring and performance tracking. Sentry collects technical information about errors that occur on our website, including stack traces and request context. We have configured Sentry to not collect personally identifiable information (PII).
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Process early access signup requests
- Send you confirmation emails and service-related communications
- Analyze and improve our website and services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
5. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
- Service Providers: We share data with third-party service providers who perform services on our behalf, including:
- Resend: Email delivery service for sending confirmation and notification emails
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others
6. Cookies
We use cookies and similar tracking technologies to collect information and improve your experience. Types of cookies we use:
- Essential Cookies: Required for basic website functionality (CSRF protection)
- Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Microsoft Clarity)
- Security Cookies: Used for spam protection (Cloudflare Turnstile)
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Form submissions are retained for business and legal purposes, typically for a period of 3 years.
You may request deletion of your personal data by contacting us at [email protected].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada. These countries may have different data protection laws. By using our website, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
